Car body repairs for Catford, Bellingham and Hither Green

Had a bump at the Catford junction? What to do first

The middle of Catford is where the South Circular (A205) meets the A21, and it's a busy junction: buses pulling in and out, traffic changing lanes at the last moment, people crossing. If you've had a collision there, or anywhere else, this is the order to do things in:

1. Stop. If anyone is hurt or the road is blocked, call 999.
2. Swap names, addresses, registrations and insurance details with the other driver.
3. If you can't swap details at the scene, report it to the police as soon as you can, and within 24 hours.
4. Take photos of both cars, where they ended up and the junction itself, while it's all still there.
5. If it wasn't your fault, call us on 020 8659 2221 before you call your insurer.

Our step-by-step guide to what to do after a car accident goes through the rest in more detail.

The drive from Catford to Lower Sydenham

Leave Catford on the A212, along Catford Hill and then Perry Hill, heading south towards Bell Green. At Bell Green, turn onto Southend Lane; we're just off it on Kangley Bridge Road. It's about 2 miles and usually around 8 minutes.

Bellingham is closer still: our site is actually in Bellingham ward. From Hither Green, come into Catford and take the same route.

Accident repairs for Lewisham borough drivers

Catford is where Lewisham Council is based, and our Sydenham branch is in the same borough, a couple of miles south. It has held the BSI Kitemark for Vehicle Damage Repair since 2012, a certification that's checked by independent audit rather than awarded by the garage itself.

Your insurer may steer you towards its own garage. The choice is usually yours, but read the small print first, because going elsewhere can mean a bigger excess, a cap on the repair cost or no courtesy car. Let the insurer know before work begins. We go into this in can my insurer choose where my car is repaired?

At fault? Then the claim runs through your own insurer. We price the accident repairs, the insurer approves the figure and we get on with it. Newbridge puts £150 towards your excess, and when an insurer won't supply a courtesy car, one from our own fleet may be available. Our lifetime guarantee covers the work for as long as the car is yours.

Non-fault claims, and drivers who don't stop

With a non-fault claim, we take on the other driver's insurer and you deal with us. You won't pay an excess or lose your no claims bonus, and you'll have a replacement car similar to yours until your own is ready. The non-fault accident claims page has the rest.

A town centre junction also means the occasional driver who clips you and keeps going. Report it to the police. Claims involving uninsured or untraced drivers go through the Motor Insurers' Bureau, and many fully comp policies have an uninsured driver promise, so look at yours. Our guide to being hit by an uninsured or hit-and-run driver explains how those claims work.

Small repairs Catford drivers pay for without a claim

A lot of damage isn't worth putting through insurance. A dented door from a supermarket car park, a scuffed bumper corner, stone chips across the bonnet: you can simply pay for these yourself.

Small jobs like these can go through our express repair line, which fast-tracks dents, scratches and stone chips so they aren't queued behind bigger accident work. Most are done in around 48 hours. For a price, send us a few photos: one of the whole side of the car and a couple close up.

Collection from Catford, Bellingham and Hither Green

We can pick the car up and drop it back once it's repaired. Catford, Bellingham and Hither Green are all inside the 10 miles we cover from Sydenham. If it's been in a collision and you're not happy driving it, say so when you ring.

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